Choose with care
A verification fact states what was checked and when. It is not a guarantee of care, a criminal background check, or insurance provided by ZYZO.
Clear expectations
Know what you are
saying yes to.
This overview explains provider registration and the principles planned for ZYZO. Full account and service terms will be available before app accounts, bookings or payments open.
01
Provider registration and sample journeys
Provider registration saves your details so the ZYZO team can follow up about joining. Registration does not book care or publish a profile. The pet-parent waitlist, contact form, sample clinic claim and sample profile approval remain demonstrations; all sample profiles are fictional.
02
The care provider makes the care decisions
ZYZO is being built to help people coordinate pet care. It does not provide veterinary advice or emergency response, and it does not replace the provider’s own professional responsibilities.
Independent decisions
Providers decide whether to accept a request. Clinics control treatment and collect their own fees. Rescue organizations make their own screening and placement decisions.
03
Prices and optional support stay distinct
The planned model takes no platform commission and adds no client booking fee. Provider prices, donations, and voluntary tips are shown separately and explained before you commit. Processing costs appear on the record of the person or organization that pays them.
Terms before confirmation
The agreed service, price, cancellation rules, and any relevant consent must be clear before confirmation. Sending a request is not the same as a confirmed booking.
Optional support, clearly separate
A tip to ZYZO is voluntary support for the platform. It appears separately from provider prices and any tip to an independent provider.
04
The launch agreement comes next
Company details and the full contract terms are still to be confirmed. This overview does not replace the signup and service agreements that will apply at launch.
Questions about participation
The planned support address is [email protected]. It is not active yet.